: Dick Cheney 1941–2025 Former vice president Dick Cheney died.
: Prop 50: Vote Yes Now is the time for realpolitik. Vote yes on California Proposition 50.
: I’ve been backfilling old articles I wrote in various past work roles, including the original images …
: Anthropic has been aggressively limiting the length and velocity of Claude user sessions over the …
: Instantly Recognizable They don’t design #Strands like Saul Bass and Paul Rand used to.
: Am I really going to type “Hello World?” Yes I am.
: Customer Engagement: It’s Not the Channel. It’s the Experience. Customers don’t care about your “omnichannel” strategy—but they remember how it feels. Great retail …
: The Age of Steam Technologists keep re-learning the same lesson: the future belongs less to what runs most …
: Revitalizing the Long-Term Relationship Between Marketing and Sales The relationship between sales and marketing has changed. Here’s how leading SaaS firms are …
: Getting to Know Your B2B Tech Buyer Marketing shorthand and personas are only a first step in building lasting B2B relationships.
: B2B Developer Marketing? It’s Complicated. Practical advice for marketing dev tools when your target audience extends beyond the people …
: B2B Products Are Facing a CX Make-or-Break Moment An emphasis on customer experience isn’t just for consumer brands anymore. Here’s why CX is …
: When Marketing to People You Think You Know, Don’t Be Blinded by Your Own POV No matter how smart your team may be, never make assumptions about what customers really want.
: It’s “Dark Matter” that Defines a Great CX Some of the best opportunities to improve customer experience lie in the space between well-defined …
: Why Marketers Should Advocate for Developers Developer advocates are key to building and engaging with technical customer communities.
: 5 Pragmatic—and Powerful—Places to Improve CX Right Now When it comes to making a big impact on the customer experience, the 80/20 rule has never been more …
: 4 Things Developers Wish Every Marketer Understood Developers’ marketing experiences can be good, bad, or a whole lot of ugly.
: Three Things Marketers Must Do to Keep CX Real Marketers can be powerful advocates for the customer experience. But we’ve got to give a little to …
: Everything a Marketer Wanted to Know About Building a Developer Community (But Was Afraid to Ask) Can a marketer build a strong following of developers who’ll embrace and even evangelize your …
: Get On Board with a Better Customer Experience Here’s what marketers of cloud services and apps can do to improve their users’ first …
: How to Avoid Developer Marketing Dis-Content Contributor Yes, the principles of content marketing can be applied to meet the needs of developers.
: Brand X: Why Customer Experience Is a Cloud Marketing Must-Have Marketers of today’s services and apps need to put their customers’ experience at the center of …
: Developer Marketing and the Myth of the Rosetta Stone Contrary to what some say, developers don’t hate marketing—unless it doesn’t respect their needs. …
: You Can’t Spell “Developer Marketing” without A-P-I Developers now choose the tools—your API is both the product and the marketing. Here’s how to win …
: The Marketer’s Journey Effective marketing in an always-on world means cutting out the noise by pairing data-driven …